Common issues with Sage Support

Common issues with Sage Support

Is your Sage 50 Support hurting or helping?

sage support

In this post, we’ll look at the benefits of having Sage 50 support in place and how it can benefit your business in the long run. When choosing to invest in Sage 50, it’s vital to have a support agreement in place in order to maximise your return on investment.

Some of the common Sage 50 support issues that users are encountering at present, are as follows:

1. Long wait times when submitting requests for assistance.
2. Unclear or insufficient technical assistance
3. Expensive support which does not prove value for money

Having a Sage 50 support agreement in place gives you not only peace of mind but also helps to promptly and efficiently resolve any technical errors you may encounter. Pimbrook are the largest provider of Sage support in Ireland, outside of Sage themselves. We offer a number of support options and currently support over 1,300 clients and growing constantly.

By investing in Sage support with Pimbrook, you’ll have the backing of Ireland’s current Sage Partner of the Year. With over 17 years of Sage Support experience, Pimbrook aim to offer our customers a high level of customer service and all done in a prompt manner to meet client deadlines. This detail of customer care has lead to a 98% satisfaction rate as reported via ongoing customer care contacts. Our expertise helps us to help you in solving the most challenging accounting and payroll difficulties.

Some of the services we provide include; Sage Software, Sage Support and many more.

If you would like to discuss Sage support requirements or if you have any queries at all, please visit our contact page.