Pimbrook Software

4495: Sage 50 (v21 or above) – To stop and restart Data Services

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Author: Pimbrook Support

Data service was introduced in Sage Accounts v21 or above with

When speaking to Sage Technical Support, there may be occasions where you need to make manual changes to your Sage Accounts data files.

To do this, you must ensure everyone’s out of Sage Accounts and depending on your version, should stop the Sage Data Service, if in use.

Before you can make any changes to your data files, to protect the integrity of your data you must stop the Sage Accounts Data Service on the computer where the data is held, to prevent anyone accessing the data.

1. Log all users out of Sage Accounts. To see who’s currently logged in: View > User List.

2. Stop the Sage Accounts Data Service on the computer where your data is held.

To stop the data service

You can do this using the Data Service Manager:

1. On the computer where your data is held > Start menu > All programs > Sage Accounts > Data Service Manager.

2. Tools > Data Service Manager > OK.

Tip: You can also access the Data Service Manager with Sage Accounts, Tools > Data Service Manager > OK > if required, create a backup > close Sage Accounts.

3. Check that the correct Server name appears in the Server box, you can amend this if required > if you’re unsure of your server name, contact your IT administrator.

4.  Click Connect > make sure all users have logged out of Sage Accounts. A list of users who are still logged in is shown at the bottom of the window.

5. Click Stop Service.

Note: You can also start and stop the service like any Windows service using your operating system. To do this, press the Windows Key + R on your keyboard > enter Services.msc > right-click Sage 50 Accounts Service > Start, Stop or Restart as required.

6. Make your required changes.

7. Start the Sage Accounts Data Service on the computer where your data is held.

 

To start the data service

You can do this using the Data Service Manager:

1. On the computer where your data is held > Start menu > All programs > Sage Accounts > Data Service Manager.

2. Tools > Data Service Manager > OK.

Tip: You can also access the Data Service Manager with Sage Accounts, Tools > Data Service Manager > OK > if required, create a backup > close Sage Accounts.

3. Check that the correct Server name appears in the Server box, you can amend this if required > if you’re unsure of your server name, contact your IT administrator.

4. Click Connect > Start Service.

Note: You can also start and stop the service like any Windows service using your operating system. To do this, press the Windows Key + R on your keyboard > enter Services.msc > right-click Sage 50 Accounts Service > Start, Stop or Restart as required.

 

 


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