Implementation and support, done properly
From your first workshop to go-live and beyond, Pimbrook, a Noledge company, helps you get the most from iplicit, Sage 50 and Sage Payroll, with real people who know your software inside out.
A simple, proven path to go-live
Whether you’re moving to iplicit, setting up Sage 50 or switching payroll, we follow the same clear steps, so you always know what happens next.
Discovery workshop
We start with a workshop to understand how your business works, your reporting needs and what you want to improve.
Solution design
We recommend the right setup, from chart of accounts and entities to payroll structures, and agree a clear plan and timeline.
Data migration
We move your data across carefully and check it with you, so balances and records are right from day one.
Configuration
We configure the software around your processes, including reports, users, approvals and integrations.
Training
Bespoke training on-site or online gives your team the confidence to use the system well from the start.
Go-live and beyond
We’re with you on go-live day and afterwards, with ongoing support whenever you need it.
Less disruption, more confidence
As an SME ourselves, we know you can’t stop running your business while you change systems. Our approach keeps things simple.
- One dedicated team from workshop to go-live
- Clear plan, timeline and next steps at every stage
- Accounting and payroll experts, not just software specialists
- Training tailored to your team and your processes
Ongoing support for your software
Fast, friendly help from product experts on a one-to-one, consultative basis, with over 95% customer satisfaction.
iplicit support
Expert help for organisations running iplicit cloud accounting.
- Implementation and onboarding
- Multi-entity and real-time reporting setup
- User training and ongoing help
- Process reviews as you grow
Sage 50 support
Keep Sage 50 running smoothly with a support plan you can rely on.
- Quick help from Sage 50 experts
- Health checks and year-end guidance
- Bespoke training on-site or online
- Free access to AccountsMate
Sage Payroll support
Pay your people correctly and on time, with help from payroll specialists.
- Help with pay runs and Revenue reporting
- Guidance on legislative changes
- Payroll Year End support and webinars
- Bespoke payroll training
Let’s talk about your project
Tell us what you need and we’ll show you how simple implementation and support can be.