Knowledge Base Results

4428 Sage 50 Accounts How to activate foreign trader 4427 Sage 50 Accounts Reconcile the Aged Debtors and Creditors 4429 Sage 50 Accounts Bank reconciliation – Sage Accounts V21 and above 4452 Sage 50 Accounts Customer price lists and special price lists 4482 Sage 50 Accounts GDPR Reports in Sage 50 Accounts (V24.2) 4484 Sage Payroll (Micropay) GDPR – Remove old Micropay – Sage Payroll (Micropay) (V21.0) 4490 Sage 50 Accounts Sage 50 – Back up your data 4493 Sage 50 Accounts Change a password in Sage Accounts 4494 Sage 50 Accounts Sage 50 – Check Data 4495 Sage 50 Accounts Sage 50 (v21 or above) – To stop and restart Data Services 4497 Sage 50 Accounts, Sage 50 Reports Sage 50 Reports – ‘Generic COM Error’ or ‘Failed to Output’ 4498 Sage 50 Accounts, Sage 50 Reports Aged Debtors Report and Debtors Control Account do not match (Sage Accounts) 4499 Sage 50 Accounts Protected: Sage 50 – Error: No Valid Licence 4500 Sage 50 Accounts Sage 50 – Username is already in use 4522 Tas Books GDPR – Tas – Remove Customer and Supplier information 4528 Sage Business Cloud (Sage One), Sage Business Cloud (Sage One) Accounts How to Edit and Delete customer or supplier contacts – Sage Business Cloud (Sage One) Accounts 4531 Sage Business Cloud (Sage One), Sage Business Cloud (Sage One) Payroll How to edit an employee record – Sage Business Cloud (Sage One) Payroll 4560 General Uploading Data on our website www.pimbrook.ie 4579 Sage Payroll (Micropay) How to change the default paper size on your printer 4580 Sage Payroll (Micropay) Set up the payroll calendar 4583 Sage Payroll (Micropay) Set up a new company and payroll 4584 Sage Payroll (Micropay) Consolidation company 4651 Sage Payroll (Micropay) End of Period (EOP) Rewind 4652 Sage Payroll (Micropay) Reconciling values on the Control Summary report 4655 Sage 50 Accounts Delete a bank transfer 4657 Sage 50 Accounts Contra Entries 4658 Sage 50 Accounts Bank transfers 4660 Sage 50 Accounts Sage 50 System Requirements V24 (2018) 4672 Sage Payroll (Micropay) How to process holiday pay using the Holiday Tracking and Accrual feature 4674 Sage 50 Accounts Integration – ‘The Foreign Currency on the account does not match the Foreign Currency on the transaction’ 4695 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Generate an employee list for Revenue 4702 Sage Payroll (Micropay) Sage Payroll (Micropay) Update Instructions and Preparation 4707 Sage Payroll (Micropay) Sage Payroll Update (Micropay) – Payroll is held on this Computer 4708 Sage Payroll (Micropay) Sage Payroll Update (Micropay) – Payroll is held on a Network 4731 Error, Sage 50 Accounts The data service cannot be updated because there are xx other users still using Sage Accounts (Sage 50 V24.2) 4732 Error, Sage 50 Accounts Check for updates – There are no new updates (Sage 50 V24.2) 4735 Error (Tas), Tas Books Error – ‘Unable to find file – TSBMAIN.EXE 4736 Error (Tas), Tas Books Error 30, 41, 339 or 1801 when emailing or creating PDF documents 4768 Sage 50 Accounts Ensure that you run the correct aged creditors report with the correct criteria (1) 4769 Sage 50 Accounts Ensure that you run the correct trial balance report with the correct criteria (2) 4774 Sage 50 Accounts Check for journals posted to the Creditors Control Account nominal code (3) 4777 Sage 50 Accounts, Sage 50 Reports Download and run the Aged Reconciliation reports (4) 4778 Sage 50 Accounts Run Check Data to check for errors or a warning relating to the purchase aged balance (5) 4779 Sage 50 Accounts Check for bucket corruption (6) 4780 Sage 50 Accounts Check for currency corruption (7) 4784 Sage 50 Accounts Aged Creditors does not reconcile to Creditors Control 4788 Sage 50 Accounts Fixing bucket corruption 4892 Sage 50 Accounts, Sage 50 Reports Slow running Bank Rec Report 4895 Sage 50 Accounts, Sage Drive ‘Processing, Please Wait’ – Window coming up when you are NOT using Sage Drive 4897 Sage 50 Accounts Bank account appears in red 4898 Sage 50 Accounts How to undo a bank reconciliation 4899 Sage 50 Accounts Why don’t transactions appear in the bank reconciliation window 4900 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Support Employment IDs for existing, new and reinstated employees (Required for PAYE Modernisation returns) (V21.1) 4901 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Option to indicate if an employee is being paid via a Shadow Payroll [V21.1 and Higher] 4903 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) PRSI Exemption feature [V21.1 and Higher] 4904 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Allow Tax Agents to record their Agent TAIN (Required for PAYE Modernisation returns) (v21.1) 4585 Sage Payroll (Micropay) Set up new employees 4916 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) How to transfer employees mid-year from one company payroll to another 4944 Sage Payroll (Micropay) Sage Payroll Data Import (Micropay) 4946 Sage 50 Accounts Sage 50 Accounts – ‘Your transaction date is set before the current lock date’ 4950 Sage 50 Accounts Prevent postings before a specified date in Sage 50 Accounts (Lock Date) 4954 ARW (Advanced Report Writer) When opening Advanced Report Writer (ARW) an error appears: Error: ‘Data Source Error Filling Lattice’ or ‘Cannot Read User File’ 4959 New Feature, Sage 50 Accounts Add social media links to your customers and suppliers 4961 Sage 50 Reports Amending archives 4962 New Feature, Sage 50 Accounts Contact your customers and suppliers using Skype for Business 5057 New Feature, Sage 50 Accounts Include bank charges as you post supplier payments and customer receipts 5059 New Feature, Sage 50 Accounts Make corrections in activity windows (V24.2) 5061 New Feature, Sage 50 Accounts Restoring a backup from OneDrive when using Sage 50cloud Accounts (V24.2) 5063 Sage 50 Accounts, Sage 50 Reports Excel Integration – Consolidation of worksheets (Management Reports) using Excel Consolidation 5073 Sage Payroll (Micropay) Sage Paryoll – Software licence details aren’t updating 5075 Sage Payroll (Micropay) Sage Micropay and proxy servers 5076 Sage Payroll (Micropay) Modifying your antivirus software to avoid conflicts with Sage Micropay 5077 Sage 50 Reports, Sage Payroll (Micropay) Error: Server Busy – This action cannot be completed… Switch to… Retry 5081 Report Designer, Sage 50 Reports Download and install the Report Designer v4.0.140 update 5084 Report Designer, Sage 50 Accounts, Sage 50 Reports Sage Report Designer features – Quick guide 5085 Sage 50 Accounts How to set up a one month accrual for over the year end 5086 Sage 50 Accounts Connecting to your Sage Accounts data using a UNC path 5087 General, Sage 50 Accounts, Sage Payroll (Micropay) How to map a network drive 5090 Sage Payroll (Micropay) Send payslips and P60s by email 5100 Debtors/Customers, Reports Library Protected: Debtors – Customer Reconciliation Report (Daybook/Trial Balance) 5449 Sage 50 Accounts, UK only What is Making Tax Digital for VAT? (MTD) 5576 Sage 50 Accounts, Sage Drive Remove a company from Sage Drive – v21 only 5579 Sage Payroll (Micropay) Bike to Work Scheme 6216 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Sage Services Registration 6214 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Direct Payroll Reporting 6232 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Retrieve Payroll Notification – (RPN) 6250 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Payroll Submission Report – (PSR) 6276 PAYE Modernisation/RTI (Real Time Returns), Revenue How to apply for ROS sub cert 6283 PAYE Modernisation/RTI (Real Time Returns), Revenue Instructions for Sub-user (Revenue) 6660 PAYE Modernisation/RTI (Real Time Returns), Revenue Pimbrook Employee Guide – How to set up and register a Job on Revenue ‘My Account’ 6692 PAYE Modernisation/RTI (Real Time Returns), Pimbrook Internal, Sage Payroll (Micropay) Protected: Error on Registering with Sage Services (Company ID) 6723 Sage Payroll (Micropay) Additional Superannuation Contribution (ASC) – the basics (Replacing PRD) 6726 Sage Payroll (Micropay) Legislation introduced in 2018 6689 PAYE Modernisation/RTI (Real Time Returns), Revenue, Sage Payroll (Micropay) Protected: Frequently asked Questions and Answers 6764 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Sage RTX Service – White list URLs – Customer guide 6781 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Director setting (required for PAYE Modernisation) (V21.1) 6786 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) PAYE Exclusion Order [V21.1 and Higher] 6792 Sage Payroll (Micropay) Pension Tracing Numbers 6828 Sage Payroll (Micropay) Medical Insurance eligible for tax relief 6836 Sage Payroll (Micropay) Setting up a New Monthly Calendar 6900 Sage Payroll (Micropay) Error: ‘Unable to open ISO 3166 Country list’ after 21.2 update 6902 General, Sage 50 Accounts, Sage 50 Reports, Sage Payroll (Micropay) Check if you’re logged in to your computer as an administrator 6905 Error, Sage Payroll (Micropay) Error opening PAY DATA 6908 Data Validation Error – Illness Benefit Type not relevant from 2018 6909 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Making corrections to a previous pay period (in Sage Payroll 2019) 6910 New Feature, PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Making corrections to the current period (in Sage Payroll 2019) 6915 Error, Sage Payroll (Micropay) Warning when saving a timesheet: Duplicate Payments 6916 Register for Sage Services to ROS error – ‘The Webpage cannot be found’ 6920 Error, PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Register for Sage Services to ROS error – ‘The CAPTCHA security check wizard cannot be completed’ 6926 Sage Payroll (Micropay) Sage Payroll Error Messages and solutions for Updates 6927 Sage Payroll (Micropay) Error code AUSE001 – The Sage Update Service could not be contacted… 6928 Sage Payroll (Micropay) Error code AUSE002 – The specified Sage Update could not be found… 6929 Sage Payroll (Micropay) Error code AUSE003 – The download failed. Please check your Internet connection… 6930 Sage Payroll (Micropay) Error code AUSE004 – The download failed. Please contact Sage Customer Services. 6931 Sage Payroll (Micropay) Error code AUSE005 – Your computer’s disk is almost full… 6932 Sage Payroll (Micropay) Error code AUSE099 – An unknown error has occurred… 6935 Sage Payroll (Micropay) Moving an Employee From one payroll to another (2018 and below) 6969 Sage Payroll (Micropay) Employee payment dates on the Payroll Submission Request (PSR) to Revenue 6983 Revenue Additional PAYE registration numbers (Revenue) 6996 Revenue Setting up a ROS sub cert for your additional PAYE registration (Revenue) 7011 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) View Payroll Submission Log 7018 Error, Sage Payroll (Micropay) Install error: ‘Unsupported Windows version – This version of Windows is not support. Windows 7 or later is required.’ 7021 Sage Payroll (Micropay) Extra pay period (Week 53, fortnight 27 or four-weekly period 14) 7025 Pimbrook Internal, Sage Payroll (Micropay) Error: When running the server update to the M drive – not enough space need 8970 KB free space. 7026 Error, Pimbrook Internal, Sage Payroll (Micropay) Protected: Adding ROS certs to Micropay (multi user certs) If more than 1 PC has Sage Payroll and each machine has a ROS cert. 7074 Error, Sage Payroll (Micropay) Tax Credits with Payrolls on 4weekly, Fortnightly, Bi-Monthly and Quarterly – Updated Fix 7087 Sage Payroll (Micropay) What is the latest version of Sage Payoll (Micropay) 7099 Error, Pimbrook Internal, Sage Payroll (Micropay) Protected: RPN Error – Already Exists (Internal Use Only)-old 7102 Error, Sage Payroll (Micropay) Payroll Submission (Errors) – The pay date must be within the specified tax year 7114 Pimbrook Internal, Sage Payroll (Micropay) Protected: ‘There were no RPNs found for 4 employees’ 7120 Pimbrook Internal, Sage Payroll (Micropay) Protected: How to merge employees from another payroll using foxpro (Internal Use Only) 7138 Error (Tas), Sage Payroll (Micropay) Sage Payroll Software Release 7140 PAYE Modernisation/RTI (Real Time Returns), Revenue, Sage Payroll (Micropay) CWPS showing on Submission (Version 22.0.65.604) 7142 Error, Revenue, Sage Payroll (Micropay) Employee Finished and Reinstated – Wrong figures on the RPN 7143 Error, Revenue, Sage Payroll (Micropay) Sage Payroll – Duplicate line item ID in payroll submission 7150 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Sage Payroll – An employee has left in a previous period 7154 Sage Payroll (Micropay) How to enter employee year to date values – Mid Year Setup 7155 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) What is the RPN number on the Employee Details Record 8397 ARW (Advanced Report Writer), Sage Payroll (Micropay) ARW Report – Payroll Submission Report by Pay Method 8535 Sage Payroll (Micropay) New Employee (2019) has P45 from his previous employment (2018) 8566 Sage 50 Accounts Processing in Sage 50 for the Construction Industry in Ireland (RCT and Reverse Charge) 8589 New Feature, Sage 50 Reports, UK only Making Tax Digital (MTD) – What to do next? 8604 Sage 50 Accounts, UK only Sage 50 – VAT Settings (UK) 8605 Sage 50 Accounts, UK only Scale Charges 8831 Sage 50 Accounts Tax codes in Sage Accounts – Ireland only 8833 Pimbrook Internal, Sage Payroll (Micropay) How to Use Fiddler to Investigate a Stuck Submission 8837 Sage 50 Accounts SAGE STANDARD VAT CODES – PURCHASE AND SALES OF GOODS TO EU 9073 Error, Sage 50 Accounts Issue: Error when entering a correct username & password 9076 Sage Payroll (Micropay) Shadow payroll 9187 Report Designer, Sage 50 Reports How to add total average days to pay to the Time Taken To Pay Sales Invoices report and the Time Taken To Pay Purchase Invoices report 9198 Pimbrook Internal, Sage 50 Accounts Protected: Performance Issues – How to troubleshoot (sage slow) 9239 Debtors/Customers, Reports Library Protected: Aged Debtors Summary – Net & Vat Breakdown 9244 Creditors/Suppliers, Reports Library Protected: Creditors/Suppliers Reconciliation Report (Day book) 9249 Company, Reports Library Protected: Audit Trail by date entered 9427 Sage 50 Accounts How to reduce Purchase Order Qtys to equal what has been received: Order Changes to COMPLETE 9461 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) Resend Payroll Submission option 9463 Sage Payroll (Micropay) Set up ASC – Additional Superannuation Contribution in Sage Payroll (Micropay) 9565 Pimbrook Internal, Sage 50 Reports Migration from (Software) to Sage 50 – Checklist 9589 Sage 50 Accounts Sage 50 Accounts Version 25 System Requirements 9616 Pimbrook Internal, Sage Payroll (Micropay) Protected: Submission hanging with no error in fiddler 9596 Sage 50 Accounts How to post a payment on account in Sage 50 9587 Sage 50 Accounts E-Banking ‘Unknown bank specified’ or ‘No banking component defined for this account’ in Sage 50 Accounts 9558 How To Renumber Employee Codes in Sage Payroll (Micropay) 9304 Sage Payroll (Micropay) Change the holiday year and do the rollover in Sage Payroll v.21.3 9628 Sage 50 Accounts How to allocate a payment on account to an invoice 9667 Sage Payroll (Micropay) How to refund pension contributions 9655 Sage 50 Accounts How to process e-Payments in Sage 50 9646 Sage 50 Accounts How to setup e-Banking and e-Payments in Sage 50 9697 3rd Party Software, Adept Adept – Sage 50 Payment Allocation 9700 Sage 50 Accounts Sage 50 – Audit Trail Import 9839 Pimbrook Internal, Sage Payroll (Micropay) Protected: Sage Payroll v.22.2 – Error: This payroll has an invalid Tax Registration Code 10007 Error, Pimbrook Internal, Sage 50 Accounts Sage 50 Software closes when opening a Company or the Company can only be opened via Demo Data 9943 Sage Payroll (Micropay) ROS Password changed and RPN’s won’t download in Sage Payroll v.22.2 9855 Sage 50 Accounts Sage 50 Date entered is outside current financial year 9860 Sage 50 Accounts Sage 50 – How to post adjustments into a previous financial year 10064 Sage 50 Accounts Sage 50 – Marking an account as Inactive 10156 Sage 50 Accounts Sage Backup Manager Setup and Management 10185 Sage 50 Accounts How to manually backup and manage your data 10116 Sage 50 Accounts How to track bank reconciliation changes 10173 Sage Payroll (Micropay) Sage Micropay CSO setup 10315 Sage 50 Accounts Summary of Sage 50 Tax Codes in ROI 10332 Sage 50 Accounts What boxes Sage 50 uses to calculate the RTD 10334 Sage Payroll (Micropay) Tax Code Changer 10420 Pimbrook Internal, Sage Payroll (Micropay) Protected: Example of Corruption on Payroll 15672 Sage Payroll (Micropay) System requirements – Sage Payroll (Micropay) 19/08/2019 15737 Reports Library Day Books: Customer Invoices (Detailed) with Extra Reference – ARL1 15741 Reports Library Aged Debtors Analysis (Detailed) with Extra Reference – ARL2 23561 Sage Payroll (Micropay), Sage Payroll Updates CWPS – New Calendar Year 2020/2021 and Rate Changes (From 1st Oct 2020 – Version 23.4) 23688 Sage Payroll (Micropay), Sage Payroll Updates CWPS Report Issues after CWPS Update (1st Oct 2019) 24658 Sage Payroll (Micropay) Year End Dates & Week 53 24653 Sage 50 Accounts, Sage Drive Sage Drive Overview 24662 Sage 50 Accounts, Sage Drive Sage Drive Issue – ‘The Sage Drive Company you have selected is from version xx of Sage Accounts…’ 24667 Sage 50 Accounts, Sage Drive Sage Drive Issue – Waiting to Open Queue.dta 24668 Sage 50 Accounts, Sage Drive Sage Drive Management Centre – Control who can access your company data 24669 Error, Sage 50 Accounts Uploading data window scrolling in continuous loop with message, “Processing, please wait…” 24671 Error, Sage 50 Accounts Uploading data window scrolling in continuous loop with message, “Processing, please wait…” 24665 Sage 50 Accounts, Sage Drive Sage Drive Issue – ‘The main site is no longer communicating with this Sage Drive Company….’ on a remote site 24663 Sage 50 Accounts, Sage Drive Sage Drive Issue – Prompt for Sage ID when opening Sage 50 Accounts 24656 Sage 50 Accounts, Sage Drive Sage Drive Issue – ‘Your computer is not connected to the Internet’ 24827 Sage Payroll (Micropay) RPN Delivering Negative ‘Prev. Er’ figures (incorrectly) 24866 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) ‘Stuck’ Submission – Things To Try or Submit To Sage 25210 Sage Payroll (Micropay), Sage Payroll Updates Payroll Year End 2019 25488 PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay) View Payroll Submissions In ROS 25702 General Communicating Passwords Securely 25740 Sage Payroll (Micropay), Sage Payroll Updates Sage Payroll Software Update – Version 23.1 25823 Sage Payroll (Micropay), Sage Payroll Updates Moving Sage Payroll (Micropay) to a new computer 25826 Sage Payroll (Micropay), Sage Payroll Installation Installing Sage Payroll (Micropay) 25894 Sage 50 Accounts, Sage 50 Installation Installing Sage 50 25900 Sage 50 Accounts, Sage 50 Installation Moving Sage 50 To a New Computer 26326 General Using the Pimbook Download Portal 26771 Sage 50 Accounts, Sage 50 Updates Sage 50 Accounts V26 – Features & Downloads (Includes V26 Updates) 27304 Sage Payroll (Micropay) COVID 19 – Payroll Related, Coronavirus Information. 27437 Sage Payroll (Micropay) COVID 19 Payroll Frequently Asked Questions (FAQ) 27451 Sage 50 Payroll (UK) UK Coronavirus (COVID-19) Job Retention Scheme and Sage Payroll 27520 Sage Payroll (Micropay) COVID-19 – Updates on Payroll Related Information 27760 Sage Payroll (Micropay) Sage Payroll Software Update 23.2 for Operational Phase of the Covid-19 Temporary Wage Subsidy Scheme (04/05/2020 – 31/07/2020) 27897 AccountsMate AccountsMate For Sage 50 – Overview 28390 Sage Payroll (Micropay) Sage Payroll – Returning To Work After Covid-19 Lockdown/Layoff 28823 Sage Payroll (Micropay) Processing the Employment Wage Subsidy Scheme (EWSS) in Sage Payroll 29013 Sage 50 Accounts, VAT Changing the Standard VAT Rate In Sage 50 30209 Sage Payroll (Micropay) Processing July and August 2020 EWSS Sweepback 30212 Sage Payroll (Micropay), Sage Payroll Updates Sage Payroll Software Update – Version 23.4 30214 Sage Payroll (Micropay) Processing Covid-19 TWSS Reconciliation in Sage Payroll (Sept/Oct 2020)