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Knowledge Base

How to activate foreign trader

Category: Sage 50 Accounts

Many businesses trade in different currencies. In Sage Accounts, the Foreign Trader opt…

Reconcile the Aged Debtors and Creditors

Category: Sage 50 Accounts

The Debtors and Creditors Control Accounts are two of the most important accounts on th…

Bank reconciliation – Sage Accounts V21 and above

Category: Sage 50 Accounts

Reconciling your bank is simply the process of matching your Sage transactions to those…

Customer price lists and special price lists

Category: Sage 50 Accounts

Customer price lists and special price lists You can use customer price lists an…

GDPR Reports in Sage 50 Accounts (V24.2)

Category: Sage 50 Accounts

Customer reports – Customer Contacts This report helps you to search your custom…

GDPR – Remove old Micropay – Sage Payroll (Micropay) (V21.0)

Category: Sage Payroll (Micropay)

Sage Payroll (Micropay) (V21.0) Remove all data for a specific tax year As per R…

Sage 50 – Back up your data

Category: Sage 50 Accounts

We recommend taking regular backups of your data. If anything happens to your computer,…

Change a password in Sage Accounts

Category: Sage 50 Accounts

In Sage Accounts you can follow the steps below to change a password while logged in as…

Sage 50 – Check Data

Category: Sage 50 Accounts

We know how important the integrity of your Sage Accounts data is to you, and any loss …

Sage 50 (v21 or above) – To stop and restart Data Services

Category: Sage 50 Accounts

Data service was introduced in Sage Accounts v21 or above with When speaking to Sage T…

Sage 50 Reports – ‘Generic COM Error’ or ‘Failed to Output’

Category: Sage 50 Accounts, Sage 50 Reports

If you’re using Microsoft Outlook, when you try to email documents from Sage Accounts o…

Aged Debtors Report and Debtors Control Account do not match (Sage Accounts)

Category: Sage 50 Accounts, Sage 50 Reports

Reasons this will happen: A journal has been posted to the Debtors Control Acco…

Protected: Sage 50 – Error: No Valid Licence

Category: Sage 50 Accounts

This content is password protected. To view it please enter your password below: Passw…

Sage 50 – Username is already in use

Category: Sage 50 Accounts

‘The username is already in use. Do you want to remove this user from the request list …

GDPR – Tas – Remove Customer and Supplier information

Category: Tas Books

Remove old Customer and Supplier Data 1. Select 211/311 in TAS and call up the c…

How to Edit and Delete customer or supplier contacts – Sage Business Cloud (Sage One) Accounts

Category: Sage Business Cloud (Sage One), Sage Business Cloud (Sage One) Accounts

How to edit and delete customer or supplier contacts To edit an existing contact…

How to edit an employee record – Sage Business Cloud (Sage One) Payroll

Category: Sage Business Cloud (Sage One), Sage Business Cloud (Sage One) Payroll

Edit an employee record You might sometimes need to change or update the informa…

Uploading Data on our website www.pimbrook.ie

Category: General

Uploading Data to our website www.pimbrook.ie All documents, backups or files ca…

How to change the default paper size on your printer

Category: Sage Payroll (Micropay)

How to change the default paper size on your printer You may sometimes nee…

Set up the payroll calendar

Category: Sage Payroll (Micropay)

Set up the payroll calendar Before you begin to process pay in a new company or tax…

Set up a new company and payroll

Category: Sage Payroll (Micropay)

Set up a new company and payroll Before you can process any pay for you…

Consolidation company

Category: Sage Payroll (Micropay)

Consolidation company If you have more than one payroll with the same tax …

End of Period (EOP) Rewind

Category: Sage Payroll (Micropay)

End Of Period (EOP) and Rewind Once you’ve entered and checked your employees’ pay deta…

Reconciling values on the Control Summary report

Category: Sage Payroll (Micropay)

Reconciling values on the Control Summary report Before you begin processing a new pay …

Delete a bank transfer

Category: Sage 50 Accounts

Delete a bank transfer If you need to undo a bank transfer, depending on your version, …

Category: Sage 50 Accounts

Contra Entries If you’ve a customer who’s also a supplier, you may want to offset outst…

Category: Sage 50 Accounts

Bank transfers Within Sage Accounts there are some nominal codes that are also u…

Sage 50 System Requirements V24 (2018)

Category: Sage 50 Accounts

This article lists the system requirements for Sage 50cloud Accounts, Sage 50 Acc…

How to process holiday pay using the Holiday Tracking and Accrual feature

Category: Sage Payroll (Micropay)

How to process holiday pay using the Holiday Tracking and Accrual feature Within Sage M…

Integration – ‘The Foreign Currency on the account does not match the Foreign Currency on the transaction’

Category: Sage 50 Accounts

If you integrate Sage Job Costing or integration with 3rd parties with Sage Accounts an…

Generate an employee list for Revenue

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Sage Payroll – Knowledgebase Generate an employee list for Revenue PAYE Modernis…

Sage Payroll (Micropay) Update Instructions and Preparation

Category: Sage Payroll (Micropay)

How to Prepare and Update your Sage Payroll (Micropay) System? Before you instal…

Sage Payroll Update (Micropay) – Payroll is held on this Computer

Category: Sage Payroll (Micropay)

My Payroll is held on this Computer Please ensure you follow the preparation ste…

Sage Payroll Update (Micropay) – Payroll is held on a Network

Category: Sage Payroll (Micropay)

My Payroll is held on a Network Please ensure you follow the preparation steps which in…

The data service cannot be updated because there are xx other users still using Sage Accounts (Sage 50 V24.2)

Category: Error, Sage 50 Accounts

Error – The data service cannot be updated After updating to Sage 50 Accounts v24.2, t…

Check for updates – There are no new updates (Sage 50 V24.2)

Category: Error, Sage 50 Accounts

Error If you are prompted to check for updates in Sage Accounts v24.2 but no updates ar…

Error – ‘Unable to find file – TSBMAIN.EXE

Category: Error (Tas), Tas Books

Error – ‘Unable to find file – TSBMAIN.EXE When you open TASBooks you may receive the…

Error 30, 41, 339 or 1801 when emailing or creating PDF documents

Category: Error (Tas), Tas Books

Error 30, 41, 339 or 1801 when emailing or creating PDF documents This issue occurs if …

Ensure that you run the correct aged creditors report with the correct criteria (1)

Category: Sage 50 Accounts

Ensure that you run the correct aged creditors report with the correct criteria Before …

Ensure that you run the correct trial balance report with the correct criteria (2)

Category: Sage 50 Accounts

Ensure that you run the correct trial balance report with the correct criteria You must…

Check for journals posted to the Creditors Control Account nominal code (3)

Category: Sage 50 Accounts

Check for journals posted to the Creditors Control Account nominal code (3) 1. Run the …

Download and run the Aged Reconciliation reports (4)

Category: Sage 50 Accounts, Sage 50 Reports

Download and run the Aged Reconciliation reports (4) If the previous steps have not hig…

Run Check Data to check for errors or a warning relating to the purchase aged balance (5)

Category: Sage 50 Accounts

Run Check Data to check for errors or a warning relating to the purchase aged balance (…

Check for bucket corruption (6)

Category: Sage 50 Accounts

Check for bucket corruption (6) Bucket corruption occurs when the nominal code bucket v…

Check for currency corruption (7)

Category: Sage 50 Accounts

Check for currency corruption (7) If the currency information in your data is corrupt, …

Aged Creditors does not reconcile to Creditors Control

Category: Sage 50 Accounts

Aged Creditors does not reconcile to Creditors Control It’s good practice to reconcile …

Fixing bucket corruption

Category: Sage 50 Accounts

Fixing bucket corruption Within each nominal, customer and supplier record, the monthly…

Slow running Bank Rec Report

Category: Sage 50 Accounts, Sage 50 Reports

Running the bank rec report was taking some time to run and the same amount of time to …

‘Processing, Please Wait’ – Window coming up when you are NOT using Sage Drive

Category: Sage 50 Accounts, Sage Drive

‘Processing, Please Wait’ – Window coming up when you are NOT using Sage Drive U…

Bank account appears in red

Category: Sage 50 Accounts

Bank account appears in red There are two reasons why your bank account may appear in r…

How to undo a bank reconciliation

Category: Sage 50 Accounts

How to undo a bank reconciliation There may be times where you reconcile one or …

Why don’t transactions appear in the bank reconciliation window

Category: Sage 50 Accounts

Why don’t transactions appear in the bank reconciliation window If you can’t find a tra…

Support Employment IDs for existing, new and reinstated employees (Required for PAYE Modernisation returns) (V21.1)

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Support Employment IDs for existing, new and reinstated employees (Required for PAYE Mo…

Option to indicate if an employee is being paid via a Shadow Payroll [V21.1 and Higher]

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Option to indicate if an employee is being paid via a Shadow Payroll (Required for PAYE…

PRSI Exemption feature [V21.1 and Higher]

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Sage Payroll – PRSI Exemption PRSI Exemption feature Director (Required for PAYE Moder…

Allow Tax Agents to record their Agent TAIN (Required for PAYE Modernisation returns) (v21.1)

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Allow Tax Agents to record their Agent TAIN (Required for PAYE Modernisation returns) I…

Set up new employees

Category: Sage Payroll (Micropay)

Set up new employees To help you manage your employees’ information, you crea…

How to transfer employees mid-year from one company payroll to another

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

How to transfer employees mid-year from one company payroll to another If you have a mu…

Sage Payroll Data Import (Micropay)

Category: Sage Payroll (Micropay)

Data Import You can use the data import option in Sage Payroll (Micropay) to: A…

Sage 50 Accounts – ‘Your transaction date is set before the current lock date’

Category: Sage 50 Accounts

Sage 50 Accounts – ‘Your transaction date is set before the current lock date’ When pos…

Prevent postings before a specified date in Sage 50 Accounts (Lock Date)

Category: Sage 50 Accounts

Prevent postings before a specified date in Sage 50 Accounts (Lock Date) Sometimes you …

When opening Advanced Report Writer (ARW) an error appears: Error: ‘Data Source Error Filling Lattice’ or ‘Cannot Read User File’

Category: ARW (Advanced Report Writer)

When opening Advanced Report Writer (ARW) an error appears: Error: ‘Data Source Error F…

Add social media links to your customers and suppliers

Category: New Feature, Sage 50 Accounts

Add social media links to your customers and suppliers In Sage 50 Accounts v24.2 and ab…

Amending archives

Category: Sage 50 Reports

Amending archives New in Sage 50 Accounts v24.2, you can now edit or delete items in yo…

Contact your customers and suppliers using Skype for Business

Category: New Feature, Sage 50 Accounts

Contact your customers and suppliers using Skype for Business If you have customers or …

Include bank charges as you post supplier payments and customer receipts

Category: New Feature, Sage 50 Accounts

Include bank charges as you post supplier payments and customer receipts If you often p…

Make corrections in activity windows (V24.2)

Category: New Feature, Sage 50 Accounts

Make corrections in activity windows New in Sage 50 Accounts v24.2, you can now …

Restoring a backup from OneDrive when using Sage 50cloud Accounts (V24.2)

Category: New Feature, Sage 50 Accounts

Restoring a backup from OneDrive when using Sage 50cloud Accounts In Sage 50cloud Accou…

Excel Integration – Consolidation of worksheets (Management Reports) using Excel Consolidation

Category: Sage 50 Accounts, Sage 50 Reports

Excel Integration – Consolidation of worksheets (Management Reports) using Excel Consol…

Sage Paryoll – Software licence details aren’t updating

Category: Sage Payroll (Micropay)

Software licence details aren’t updating If you’re experiencing an issue when licensing…

Sage Micropay and proxy servers

Category: Sage Payroll (Micropay)

Sage Micropay and proxy servers This article details everything you need to help you un…

Modifying your antivirus software to avoid conflicts with Sage Micropay

Category: Sage Payroll (Micropay)

Modifying your antivirus software to avoid conflicts with Sage Payroll (Micropay) Under…

Error: Server Busy – This action cannot be completed… Switch to… Retry

Category: Sage 50 Reports, Sage Payroll (Micropay)

Error: Server Busy – This action cannot be completed… Switch to… Retry When process…

Download and install the Report Designer v4.0.140 update

Category: Report Designer, Sage 50 Reports

Download and install the Report Designer v4.0.140 update The Report Designer …

Sage Report Designer features – Quick guide

Category: Report Designer, Sage 50 Accounts, Sage 50 Reports

Sage Report Designer features – Quick guide Sage Report Designer contains many features…

How to set up a one month accrual for over the year end

Category: Sage 50 Accounts

How to set up a one month accrual for over the year end To process a one …

Connecting to your Sage Accounts data using a UNC path

Category: Sage 50 Accounts

Connecting to your Sage Accounts data using a UNC path A UNC path is the path to a fold…

How to map a network drive

Category: General, Sage 50 Accounts, Sage Payroll (Micropay)

How to map a network drive Here we explain how to map a network drive. Befo…

Send payslips and P60s by email

Category: Sage Payroll (Micropay)

Send payslips and P60s by email You can use Sage Micropay to send payslips and P60s to …

Debtors – Customer Reconciliation Report (Daybook/Trial Balance)

Category: Debtors/Customers, Reports Library

Debtors – Customer Reconciliation Report (Daybook) The Debtors and Creditors Control A…

What is Making Tax Digital for VAT? (MTD)

Category: Sage 50 Accounts, UK only

What is Making Tax Digital for VAT? As part of their Making Tax Digital (MTD) plans to …

Remove a company from Sage Drive – v21 only

Category: Sage 50 Accounts, Sage Drive

Remove a company from Sage Drive – v21 only On occasions, it may be necessary to remove…

Bike to Work Scheme

Category: Sage Payroll (Micropay)

Bike to Work Scheme As an employer, you can purchase bikes and accessories up to €10…

Sage Services Registration

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Before you can retrieve Revenue Payroll Notifications (RPNs) for your employees and sen…

Direct Payroll Reporting

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Direct Payroll Reporting You will have 3 types of Processing with Revenue: …

Retrieve Payroll Notification – (RPN)

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Retrieve Payroll Notification – (RPN) Revenue Payroll Notifications (RPNs) will …

Payroll Submission Report – (PSR)

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Payroll Submission Report – (PSR) Under Real Time Reporting (RTR), you must send…

How to apply for ROS sub cert

Category: PAYE Modernisation/RTI (Real Time Returns), Revenue

How to apply for ROS sub cert Instructions for ROS Administrator 1. Log i…

Instructions for Sub-user (Revenue)

Category: PAYE Modernisation/RTI (Real Time Returns), Revenue

Instructions for Sub-user (Revenue) The ROS Administrator should provide the Sub…

Pimbrook Employee Guide – How to set up and register a Job on Revenue ‘My Account’

Category: PAYE Modernisation/RTI (Real Time Returns), Revenue

Click here to download a word copy of this guide Click here to download full copies of …

Protected: Error on Registering with Sage Services (Company ID)

Category: PAYE Modernisation/RTI (Real Time Returns), Pimbrook Internal, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

Additional Superannuation Contribution (ASC) – the basics (Replacing PRD)

Category: Sage Payroll (Micropay)

Additional Superannuation Contribution (ASC) – the basics Additional Supera…

Legislation introduced in 2018

Category: Sage Payroll (Micropay)

Legislation introduced for 2019 This article highlights the legislation changes that we…

Protected: Frequently asked Questions and Answers

Category: PAYE Modernisation/RTI (Real Time Returns), Revenue, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

Sage RTX Service – White list URLs – Customer guide

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Sage RTX Service – Customer guide The Sage Payroll system consists of many parts, but…

Director setting (required for PAYE Modernisation) (V21.1)

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Director setting If the employee is a director of the company, select the Direct…

PAYE Exclusion Order [V21.1 and Higher]

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

PAYE Exclusion Order A PAYE Exclusion Order is a certificate issued by Revenue t…

Pension Tracing Numbers

Category: Sage Payroll (Micropay)

Pension Tracing Numbers If you have employees that are members of an approved oc…

Medical Insurance eligible for tax relief

Category: Sage Payroll (Micropay)

Medical Insurance eligible for tax relief If you pay medical insurance pre…

Setting up a New Monthly Calendar

Category: Sage Payroll (Micropay)

Setting up a New Monthly Calendar 1. When you log into your 2019 payroll, ensure…

Error: ‘Unable to open ISO 3166 Country list’ after 21.2 update

Category: Sage Payroll (Micropay)

Error: ‘Unable to open ISO 3166 Country list’ When opening the Employ…

Check if you’re logged in to your computer as an administrator

Category: General, Sage 50 Accounts, Sage 50 Reports, Sage Payroll (Micropay)

Check if you’re logged in to your computer as an administrator Before …

Error opening PAY DATA

Category: Error, Sage Payroll (Micropay)

Error opening PAY DATA On attempting to open the program you receive the f…

Data Validation Error – Illness Benefit Type not relevant from 2018

Data Validation Error – Illness Benefit Type not relevant from 2018 …

Making corrections to a previous pay period (in Sage Payroll 2019)

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Making corrections to a previous pay period (in Sage Payroll 2019) …

Making corrections to the current period (in Sage Payroll 2019)

Category: New Feature, PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Making corrections to the current period (in Sage Payroll 2019) We all know, …

Warning when saving a timesheet: Duplicate Payments

Category: Error, Sage Payroll (Micropay)

Warning when saving a timesheet: Duplicate Payments If you receive thi…

Register for Sage Services to ROS error – ‘The Webpage cannot be found’

Register for Sage Services to ROS error – ‘The Webpage cannot be found’ Wh…

Register for Sage Services to ROS error – ‘The CAPTCHA security check wizard cannot be completed’

Category: Error, PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Register for Sage Services to ROS error – ‘The CAPTCHA security check wizard cannot …

Sage Payroll Error Messages and solutions for Updates

Category: Sage Payroll (Micropay)

A summary of error messages and solutions for automatic updates If you re…

Error code AUSE001 – The Sage Update Service could not be contacted…

Category: Sage Payroll (Micropay)

Error code AUSE001 – The Sage Update Service could not be contacted… When down…

Error code AUSE002 – The specified Sage Update could not be found…

Category: Sage Payroll (Micropay)

Error code AUSE002 – The specified Sage Update could not be found… When do…

Error code AUSE003 – The download failed. Please check your Internet connection…

Category: Sage Payroll (Micropay)

Error code AUSE003 – The download failed. Please check your Internet connection… &nbs…

Error code AUSE004 – The download failed. Please contact Sage Customer Services.

Category: Sage Payroll (Micropay)

Error code AUSE004 – The download failed. Please contact Sage Customer Services. …

Error code AUSE005 – Your computer’s disk is almost full…

Category: Sage Payroll (Micropay)

When downloading or installing an automatic update you may receive the following er…

Error code AUSE099 – An unknown error has occurred…

Category: Sage Payroll (Micropay)

Error code AUSE099 – An unknown error has occurred… When downloading or in…

Moving an Employee From one payroll to another (2018 and below)

Category: Sage Payroll (Micropay)

Moving an Employee From one payroll to another You must manually transfer the em…

Employee payment dates on the Payroll Submission Request (PSR) to Revenue

Category: Sage Payroll (Micropay)

Employee payment dates on the Payroll Submission Request (PSR) to Revenue …

Additional PAYE registration numbers (Revenue)

Category: Revenue

Additional PAYE registration numbers You may choose to have separate registratio…

Setting up a ROS sub cert for your additional PAYE registration (Revenue)

Category: Revenue

Setting up a ROS sub cert for your additional PAYE registration (Revenue) What i…

View Payroll Submission Log

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

View Payroll Submission Log If you want to check or review the prev…

Install error: ‘Unsupported Windows version – This version of Windows is not support. Windows 7 or later is required.’

Category: Error, Sage Payroll (Micropay)

Install error: ‘Unsupported Windows version – This version of Windows is not support…

Extra pay period (Week 53, fortnight 27 or four-weekly period 14)

Category: Sage Payroll (Micropay)

Extra pay period (Week 53, fortnight 27 or four-weekly period 14) …

Error: When running the server update to the M drive – not enough space need 8970 KB free space.

Category: Pimbrook Internal, Sage Payroll (Micropay)

Error: When running the server update to the M drive – not enough space need 8970 KB fr…

Protected: Adding ROS certs to Micropay (multi user certs) If more than 1 PC has Sage Payroll and each machine has a ROS cert.

Category: Error, Pimbrook Internal, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

Tax Credits with Payrolls on 4weekly, Fortnightly, Bi-Monthly and Quarterly – Updated Fix

Category: Error, Sage Payroll (Micropay)

The fix for the Sage payroll is now available and can be downloaded form here What is t…

What is the latest version of Sage Payoll (Micropay)

Category: Sage Payroll (Micropay)

What is the latest version of Sage Payoll (Micropay) You should…

Protected: RPN Error – Already Exists (Internal Use Only)-old

Category: Error, Pimbrook Internal, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

Payroll Submission (Errors) – The pay date must be within the specified tax year

Category: Error, Sage Payroll (Micropay)

Error: Employee Name – PPS NUmber Pay Date – 03/01/2018 00:00:00 The pay date mu…

Protected: ‘There were no RPNs found for 4 employees’

Category: Pimbrook Internal, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

Protected: How to merge employees from another payroll using foxpro (Internal Use Only)

Category: Pimbrook Internal, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

Sage Payroll Software Release

Category: Error (Tas), Sage Payroll (Micropay)

601 – Released Fix the issue with finish dates in P35s 602 – Released This is to…

CWPS showing on Submission (Version 22.0.65.604)

Category: PAYE Modernisation/RTI (Real Time Returns), Revenue, Sage Payroll (Micropay)

CWPS showing on Submission CWPS is now showing on the payroll submission under E…

Employee Finished and Reinstated – Wrong figures on the RPN

Category: Error, Revenue, Sage Payroll (Micropay)

Employee Finished and Reinstated – Wrong figures on the RPN Error An employee th…

Sage Payroll – Duplicate line item ID in payroll submission

Category: Error, Revenue, Sage Payroll (Micropay)

Sage Payroll – Duplicate line item ID in payroll submission Currently un…

Sage Payroll – An employee has left in a previous period

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

An employee has left in a previous period From version 22.2 you can now do this …

How to enter employee year to date values – Mid Year Setup

Category: Sage Payroll (Micropay)

There are various reasons why you may need to enter employees’ year to date (YTD)…

What is the RPN number on the Employee Details Record

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Revenue change the RPN number each time they issue the employee with a new RPN …

ARW Report – Payroll Submission Report by Pay Method

Category: ARW (Advanced Report Writer), Sage Payroll (Micropay)

ARW Report – Payroll Submission Report by Pay Method To download and inst…

New Employee (2019) has P45 from his previous employment (2018)

Category: Sage Payroll (Micropay)

New Employee (2019) has P45 from his previous employment (2018) Question: A ne…

Processing in Sage 50 for the Construction Industry in Ireland (RCT and Reverse Charge)

Category: Sage 50 Accounts

Processing in Sage 50 for the Construction Industry in Ireland In the constructi…

Making Tax Digital (MTD) – What to do next?

Category: New Feature, Sage 50 Reports, UK only

Making Tax Digital (MTD) – What to do next? 1. Check Sage Accounting software is…

Sage 50 – VAT Settings (UK)

Category: Sage 50 Accounts, UK only

VAT settings (UK) To ensure you record your VAT correctly, before you process yo…

Category: Sage 50 Accounts, UK only

Scale Charges Not available in Sage 50 Accounts Essentials Fuel scale charges a…

Tax codes in Sage Accounts – Ireland only

Category: Sage 50 Accounts

Tax codes in Sage Accounts – Ireland only Sage Accounts calculates VAT us…

How to Use Fiddler to Investigate a Stuck Submission

Category: Pimbrook Internal, Sage Payroll (Micropay)

How to Use Fiddler to Investigate a Stuck Submission **Please be aware that you cannot…

SAGE STANDARD VAT CODES – PURCHASE AND SALES OF GOODS TO EU

Category: Sage 50 Accounts

SAGE STANDARD VAT CODES – PURCHASE AND SALES OF GOODS TO EU Transaction Typ…

Category: Sage Payroll (Micropay)

Shadow Payroll Shadow payroll is a mechanism used to assist with the reporting a…

Issue: Error when entering a correct username & password

Category: Error, Sage 50 Accounts

Issue: Error when entering a correct username & password Entering a correc…

How to add total average days to pay to the Time Taken To Pay Sales Invoices report and the Time Taken To Pay Purchase Invoices report

Category: Report Designer, Sage 50 Reports

How to add total average days to pay to the Time Taken To Pay Sales Invoices report …

Protected: Performance Issues – How to troubleshoot (sage slow)

Category: Pimbrook Internal, Sage 50 Accounts

This content is password protected. To view it please enter your password below: Passw…

Protected: Aged Debtors Summary – Net & Vat Breakdown

Category: Debtors/Customers, Reports Library

This content is password protected. To view it please enter your password below: Passw…

Creditors/Suppliers Reconciliation Report (Day book)

Category: Creditors/Suppliers, Reports Library

Creditors/Suppliers Reconciliation Report (Day book) The Debtors and Creditors C…

Protected: Audit Trail by date entered

Category: Company, Reports Library

This content is password protected. To view it please enter your password below: Passw…

How to reduce Purchase Order Qtys to equal what has been received: Order Changes to COMPLETE

Category: Sage 50 Accounts

How to reduce Purchase Order Qtys to equal what has been received: Order Changes to COM…

Resend Payroll Submission option

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Resend Payroll Submission option (v22.2) If you make any changes to …

Set up ASC – Additional Superannuation Contribution in Sage Payroll (Micropay)

Category: Sage Payroll (Micropay)

Set up ASC – Additional Superannuation Contribution in Sage Payroll (Micropay) A…

Migration from (Software) to Sage 50 – Checklist

Category: Pimbrook Internal, Sage 50 Reports

Migration from (Software) to Sage 50-Checklist Install Software – Checks Check …

Sage 50 Accounts Version 25 System Requirements

Category: Sage 50 Accounts

Sage 50 Accounts Version 25 System Requirements Supported Operating Systems All …

Protected: Submission hanging with no error in fiddler

Category: Pimbrook Internal, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

How to post a payment on account in Sage 50

Category: Sage 50 Accounts

How to post a payment on account in Sage 50 If you received payment from a cust…

E-Banking ‘Unknown bank specified’ or ‘No banking component defined for this account’ in Sage 50 Accounts

Category: Sage 50 Accounts

E-Banking ‘Unknown bank specified’ or ‘No banking component defined for this account’ i…

How To Renumber Employee Codes in Sage Payroll (Micropay)

How To Renumber Employee Codes in Sage payroll (Micropay) You can renumber one o…

Change the holiday year and do the rollover in Sage Payroll v.21.3

Category: Sage Payroll (Micropay)

Change the holiday year and do the rollover in Sage Payroll After a couple of at…

How to allocate a payment on account to an invoice

Category: Sage 50 Accounts

How to allocate a payment on account to an invoice If you have entered bo…

How to refund pension contributions

Category: Sage Payroll (Micropay)

How to refund pension contributions If you have deducted too much pension from …

How to process e-Payments in Sage 50

Category: Sage 50 Accounts

How to process e-Payments in Sage 50 When you have correctly configured your ban…

How to setup e-Banking and e-Payments in Sage 50

Category: Sage 50 Accounts

How to setup e-Banking and e-Payments in Sage 50 If you use a compatible banking…

Adept – Sage 50 Payment Allocation

Category: 3rd Party Software, Adept

Adept – Sage 50 Payment Allocation Adept Sage 50 Payment Allocation software aut…

Sage 50 – Audit Trail Import

Category: Sage 50 Accounts

Sage 50 – Audit Trail Import To save time entering data into Sage Accounts, you …

Protected: Sage Payroll v.22.2 – Error: This payroll has an invalid Tax Registration Code

Category: Pimbrook Internal, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

Sage 50 Software closes when opening a Company or the Company can only be opened via Demo Data

Category: Error, Pimbrook Internal, Sage 50 Accounts

Sage 50 Software closes when opening a Company or the Company can only be opened via De…

ROS Password changed and RPN’s won’t download in Sage Payroll v.22.2

Category: Sage Payroll (Micropay)

ROS Password changed and RPN’s won’t download in Sage Payroll in order for Sage …

Sage 50 Date entered is outside current financial year

Category: Sage 50 Accounts

Sage 50 Date entered is outside current financial year When entering transaction…

Sage 50 – How to post adjustments into a previous financial year

Category: Sage 50 Accounts

Sage 50 – How to post adjustments into a previous financial year When you run yo…

Sage 50 – Marking an account as Inactive

Category: Sage 50 Accounts

Sage 50 – Marking an account as Inactive In order to keep your account records i…

Sage Backup Manager Setup and Management

Category: Sage 50 Accounts

Sage Backup Manager Setup and Management The Sage 50 Backup Manager in Sage Acco…

How to manually backup and manage your data

Category: Sage 50 Accounts

How to manually backup and manage your data It is recommended that data backups …

How to track bank reconciliation changes

Category: Sage 50 Accounts

How to track bank reconciliation changes A question that can come into support …

Sage Micropay CSO setup

Category: Sage Payroll (Micropay)

Sage Micropay CSO setup If the Central Statistic Office (CSO) has selected your …

Summary of Sage 50 Tax Codes in ROI

Category: Sage 50 Accounts

Summary of Sage 50 Tax Codes in ROI Download a Summary of Sage 50…

What boxes Sage 50 uses to calculate the RTD

Category: Sage 50 Accounts

What boxes Sage 50 uses to calculate the RTD Download a fully .pdf copy …

Tax Code Changer

Category: Sage Payroll (Micropay)

Tax Code Changer 1. Backup up Data 2. Restore Locally 3. Print tax code details …

Protected: Example of Corruption on Payroll

Category: Pimbrook Internal, Sage Payroll (Micropay)

This content is password protected. To view it please enter your password below: Passw…

System requirements – Sage Payroll (Micropay) 19/08/2019

Category: Sage Payroll (Micropay)

System requirements – Sage Payroll (Micropay) 19/08/2019 This article deta…

Day Books: Customer Invoices (Detailed) with Extra Reference – ARL1

Category: Reports Library

Day Books: Customer Invoices (Detailed) with Extra Reference – ARL1 A PDF of th…

Aged Debtors Analysis (Detailed) with Extra Reference – ARL2

Category: Reports Library

Aged Debtors Analysis (Detailed) with Extra Reference Click here to prev…

CWPS – New Calendar Year 2020/2021 and Rate Changes (From 1st Oct 2020 – Version 23.4)

Category: Sage Payroll (Micropay), Sage Payroll Updates

The Calendar year for the Construction Workers Pension Scheme changed back in 2019. In …

CWPS Report Issues after CWPS Update (1st Oct 2019)

Category: Sage Payroll (Micropay), Sage Payroll Updates

Scenario: After the customer has run their Sage Payroll V22.4 Update and entered their …

Year End Dates & Week 53

Category: Sage Payroll (Micropay)

Based on discussions at the Payroll User Forum in October 2019, I made the following no…

Sage Drive Overview

Category: Sage 50 Accounts, Sage Drive

How Sage Drive for Sage 50 Accounts works With Sage Drive you and your colleagues can a…

Sage Drive Issue – ‘The Sage Drive Company you have selected is from version xx of Sage Accounts…’

Category: Sage 50 Accounts, Sage Drive

When connecting to a Sage Drive company from Sage 50 Accounts on a remote site, the fol…

Sage Drive Issue – Waiting to Open Queue.dta

Category: Sage 50 Accounts, Sage Drive

When using Sage Drive, when you open the software at either the main site or a secondar…

Sage Drive Management Centre – Control who can access your company data

Category: Sage 50 Accounts, Sage Drive

When you share your Sage 50 Accounts data in Sage Drive, you have complete control over…

Uploading data window scrolling in continuous loop with message, “Processing, please wait…”

Category: Error, Sage 50 Accounts

This can happen whether you have Sage Drive set up or not *Please only follow this ste…

Uploading data window scrolling in continuous loop with message, “Processing, please wait…”

Category: Error, Sage 50 Accounts

This can happen whether you have Sage Drive set up or not. *Please follow these steps …

Sage Drive Issue – ‘The main site is no longer communicating with this Sage Drive Company….’ on a remote site

Category: Sage 50 Accounts, Sage Drive

When opening or working in a company that’s shared using Sage Drive, the following mess…

Sage Drive Issue – Prompt for Sage ID when opening Sage 50 Accounts

Category: Sage 50 Accounts, Sage Drive

When you open Sage Accounts, you may be prompted for your Sage ID sign in details that …

Sage Drive Issue – ‘Your computer is not connected to the Internet’

Category: Sage 50 Accounts, Sage Drive

Sage Drive requires a broadband Internet connection with a download speed of at least 4…

RPN Delivering Negative ‘Prev. Er’ figures (incorrectly)

Category: Sage Payroll (Micropay)

Issue: RPN Delivering negative ‘Prev. Er’ figures (incorrectly). The payroll operator …

‘Stuck’ Submission – Things To Try or Submit To Sage

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

When a submission is ‘Stuck’ it usually appears like it is attempting to transmit, but …

Payroll Year End 2022

Category: Sage Payroll (Micropay), Sage Payroll Updates

Payroll Year End 2022: Another Year over in the world of Payroll. As payroll operato…

View Payroll Submissions In ROS

Category: PAYE Modernisation/RTI (Real Time Returns), Sage Payroll (Micropay)

Most modern payroll software systems provide a notification to confirm when you submit …

Communicating Passwords Securely

Category: General

If you want to share a password with someone it is recommended for security reas…

Sage Payroll Software Update – Version 23.1

Category: Sage Payroll (Micropay), Sage Payroll Updates

Sage Payroll update version 23.1 is now available. What’s New: The primary change in t…

Moving Sage Payroll (Micropay) to a new computer

Category: Sage Payroll (Micropay), Sage Payroll Updates

Moving your Sage Payroll (Micropay) from an old computer to a new computer involves an …

Installing Sage Payroll (Micropay)

Category: Sage Payroll (Micropay), Sage Payroll Installation

To install Sage Payroll (Micropay) follow these steps. 1. Ensure you have the following…

Installing (or updating) Sage 50

Category: Sage 50 Accounts, Sage 50 Installation

This article provides a link to our Sage 50 Installation Guide which outlines the steps…

Moving Sage 50 To a New Computer

Category: Sage 50 Accounts, Sage 50 Installation

Moving Sage 50 from an old computer to a new computer involves an number of steps to in…

Using the Pimbook Download Portal

Category: General

The Pimbrook Download Portal is where we put all our downloadable files (e.g. software …

Sage 50 Accounts V26 – Features & Downloads (Includes V26 Updates)

Category: Sage 50 Accounts, Sage 50 Updates

We’re happy to announce that Sage 50 Accounts v26 and Sage 50cloud Accounts v26 are now…

COVID 19 – Payroll Related, Coronavirus Information.

Category: Sage Payroll (Micropay)

COVID 19 – Payroll Related, Coronavirus Information. As the current situation in Irelan…

COVID 19 Payroll Frequently Asked Questions (FAQ)

Category: Sage Payroll (Micropay)

Our article on the COVID 19 Payroll Related Information will give you information on th…

UK Coronavirus (COVID-19) Job Retention Scheme and Sage Payroll

Category: Sage 50 Payroll (UK)

The UK Government has announced under the Coronavirus Job Retention Scheme, all UK empl…

COVID-19 – Updates on Payroll Related Information

Category: Sage Payroll (Micropay)

Introduction This article is to highlight changes to the COVID-19 Payroll information t…

Sage Payroll Software Update 23.2 for Operational Phase of the Covid-19 Temporary Wage Subsidy Scheme (04/05/2020 – 31/07/2020)

Category: Sage Payroll (Micropay)

Important Note! 01/08/2020: The article below pertains to the ‘TWSS’ (Temporary Wage Su…

AccountsMate For Sage 50 – Overview

Category: AccountsMate

AccountsMate for Sage 50 is an enhanced query tool supplied by Pimbrook Software to all…

Sage Payroll – Returning To Work After Covid-19 Lockdown/Layoff

Category: Sage Payroll (Micropay)

With the easing of COVID-19 restrictions and the country now entered into phase 3, many…

Processing the Employment Wage Subsidy Scheme (EWSS) in Sage Payroll

Category: Sage Payroll (Micropay)

New Employment Wage Subsidy Scheme (EWSS): The government have introduced an extended W…

Changing the Standard VAT Rate In Sage 50

Category: Sage 50 Accounts, VAT

Sage 50 allows you to edit your VAT Rates under Settings>Configuration>Tax Codes….

Processing July and August 2020 EWSS Sweepback

Category: Sage Payroll (Micropay)

To avail of Revenues EWSS July/Aug Sweepback you must upload a CSV file to the ROS webs…

Sage Payroll Software Update – Version 23.4

Category: Sage Payroll (Micropay), Sage Payroll Updates

Sage Payroll update version 23.4 is now available. **Important Note: If you are using t…

Processing Covid-19 TWSS Reconciliation in Sage Payroll (Sept/Oct 2020)

Category: Sage Payroll (Micropay)

If you remember back to the TWSS it was rolled out in two phases: The Transitional Phas…

FAQs – Planning Dates Over Payroll Year End 2022

Category: Sage Payroll (Micropay)

Here at Pimbrook, we encounter many ‘Date’ queries at Year End time. We have assembled …

AccountsMate For Sage 50 – Installation Instructions

Category: AccountsMate, Sage 50 Accounts

Prerequisites To install AccountsMate you will need the following 1. An email from Pimb…

AccountsMate for Sage 50 – User Guide

Category: AccountsMate, Sage 50 Accounts

The following user guide will get you started using AccountsMate and provide a referen…

AccountsMate For Sage 50 – Running on a PC without a Sage 50 Client

Category: AccountsMate, Sage 50 Accounts

AccountsMate can be installed and run on a PC without the Sage 50 client application, t…

EWSS Rebate Statement and Detailed Report

Under the EWSS scheme, employers and new firms in sectors impacted by COVID-19 whose tu…

Sage 50 and Brexit

Category: Sage 50 Accounts

Introduction The United Kingdom (UK) withdrew from the European Union (EU) on th…

Commercial Invoice Layout

Category: Sage 50 Accounts

A4 Commercial invoice – Plain paper (Print or Email) A summary report showing the net, …

Extra Pay Period (Week 53, Fortnight 27 or four-weekly period 14)

Extra Pay Period (Week 53, Fortnight 27 or four-weekly period 14) You may have an extra…

Benefit in kind (BIK) Corrections

Benefit in kind (BIK) Corrections If the full annual BIK amount was not processe…

XI – Northern Ireland XU – Scotland/Wales/England

Sage 50 Workaround – Version 26 and below

Category: Sage 50 Accounts

Sage 50 Workaround – Version 26 and below If you have not upgraded to Sage 50 ve…

Sage 50 Version 27.1 – Brexit (ROI)

Category: Sage 50 Accounts

Sage 50 version 27.1 – Brexit (ROI) 1. Take a backup 2. Install update 27.1 3. When yo…

Statutory Sick Pay (SSP) – New Regulation for Ireland Effective from January 2023

Overview of the Regulation In November 2021 the Irish Government published the Sick Lea…

“Retrieve RPNs” Button Non-Responsive

Category: Sage Payroll (Micropay)

“Retrieve RPNs” Button Non-Responsive When attempting to retrieve RPNs and the b…

Transactions reports (4)

Category: Reports Library

Transactions reports Audit Trail (Summary) With Date Entered An audit trail …

Supplier reports and layouts (27)

Category: Reports Library

Supplier reports and layouts Aged Creditors Analysis Detailed with Extra Refe…

Sales order reports and layouts (11)

Category: Reports Library

Sales order reports and layouts Commercial layouts pack This backup contains …

Purchase order layouts (2)

Category: Reports Library

Purchase order layouts A4 Purchase Order – Plain Paper with logo (Print or Em…

Project reports (1)

Category: Reports Library

Project reports Project Budgets Shows the individual project budgets set per …

Product reports (4)

Category: Reports Library

Product reports Product Valuation (Average Cost Price) incl All Stock Items P…

Nominal reports (3)

Category: Reports Library

Nominal reports Nominal Activity Totals Nominal activity totals for the selected dat…

Invoice and credits reports and layouts (13)

Category: Reports Library

Invoice and credits reports and layouts Commercial layouts pack This backup c…

Customer reports and layouts (42)

Category: Pimbrook Internal

Customer reports and layouts Aged Debtors Analysis (Detailed) with Extra Refe…

Bank reports and layouts (4)

Category: Reports Library

Bank reports and layouts Retrospective Unreconciled Bank transactions Retrosp…

Sage 50 Version 27.2 Update (VAT ECommerce, MOSS, OSS and IOSS)

Category: Sage 50 Installation, Sage 50 Updates

Sage 50 Version 27.2 Update (MOSS, OSS and IOSS) If you trade with cons…

Introduction to E-Commerce, MOSS, OSS and IOSS

Changes to MOSS from 1st July 2021 (from Revenue.ie) Currently VAT MOSS applies …

Issues Downloading AccountsMate

Category: AccountsMate, Sage 50 Accounts

There may be issues downloading the AccountsMate installation, these are normally due t…

Protected: Sage 50 report to use for 46G

Category: Reports Library

This content is password protected. To view it please enter your password below: Passw…

AccountsMate Release – April 2023

Introduction A new version of AccountsMate (Pimbrook’s enhanced Sage 50 enquiry tool) h…

AccountsMate Release – May 2021

Category: AccountsMate, Sage 50 Accounts

Introduction AccountsMate is Pimbrooks enhanced query tool for Sage 50 and is av…

Download and install Sage Payroll v24.2

Category: Sage Payroll Updates

Download and install Sage Payroll v24.2 Sage Payroll v24.2 is available to downl…

AccountsMate Release – March 2021

Category: AccountsMate, Sage 50 Accounts

Highlights A new version of AccountsMate has been released. This includes the following…

Sage 50 Payroll Year End 2021/2022 (UK Payroll)

Category: Sage 50 Payroll (UK)

Sage 50 Payroll Year End 2021/2022 (UK Payroll) We have gathered together some i…

Add Postponed Accounting Figures to VAT and RTD Returns-when using Sage 50 V27.0 and below

If using Sage 50 V27.0 and below, you will need to calculate the Postponed accounting f…

Sage 50 Accounts V28 – Features & Downloads

Category: Sage 50 Accounts, Sage 50 Installation

We’re happy to announce that Sage 50 Accounts v28 and Sage 50cloud Accounts v28 are now…

Sage 50 – Standard VAT rate reverts to 23% on 1st March 2021

Category: Sage 50 Accounts

Standard VAT rate reverts to 23% on 1st March 2021 As part of the July 2020 Sti…

Nominal Integration Report from Sage Payroll

Category: Sage Payroll (Micropay)

Nominal Integration Report from Sage Payroll You can use the nominal option to p…

Brexit & Sage 50

Category: Sage 50 Updates

Brexit & Sage 50 – What you need to know! In this Video Demo we will walk you thro…

ER paying the Tax Liability for EEs due to TWSS

ER paying the Tax Liability for EEs due to TWSS How to pay your employees’ tax l…

Sage Payroll V24.1

Category: Sage Payroll (Micropay)

Sage Payroll V24.1 Sage Payroll V24.1 – has introduced plain paper layouts. Please co…

Processing the workaround in Sage 50 for Versions 27.0 and below

Category: Sage 50 Accounts

Processing the workaround in Sage 50 for Versions 27.0 and below Sales Transactions Sal…

Calculate the manual figures for your VAT Return and RTD – Brexit (ROI)

Category: Report Designer, Sage 50 Accounts

Calculate the manual figures for your VAT Return and RTD – Brexit (ROI) To make …

Sage 50 Version 27.1 – Brexit (ROI)

Category: Sage 50 Accounts

Sage 50 version 27.1 – Brexit (ROI) 1. Take a backup 2. Install update 27.1 3. When yo…

Sage 50 Workaround – Version 26 and below

Category: Sage 50 Accounts

Sage 50 Workaround – Version 26 and below If you have not upgraded to Sage 50 ve…

XI – Northern Ireland XU – Scotland/Wales/England

AccountsMate Release – October 2022

Introduction A new version of AccountsMate (Pimbrooks enhanced Sage 50 enquiry tool) ha…

AccountsMate Error “Can’t find file” when applying an update

Category: AccountsMate, Sage 50 Accounts

This error (“can’t find file”) can occur when applying a new update in AccountsMate. Fr…

Clear Disk Space in Windows

Category: Windows

To clear space on the system disk on a windows device follow these steps 1. Shut down a…

Moving Sage Payroll to a New PC

Category: Sage Payroll (Micropay)

Moving Sage Payroll to a New PC 1. Log into your current Payroll 2. Go to Help and Syst…

Sage 50 UK Payroll – Stage 1: Prepare for Year End

Category: Sage 50 Payroll (UK)

Stage 1: Prepare for Year End Before you process your payroll year end, you must check …

AccountsMate Release – June 2022

Introduction AccountsMate is Pimbrooks enhanced query tool for Sage 50 and is available…

Sage 50 UK Payroll Year End – Stage 2 – Process Year End

Stage 2 – Process Year End This is step three of four to completing your payroll…

Sage UK Payroll – Stage 3 – Get ready for the new tax year

Category: Sage 50 Payroll (UK)

Stage 3: Get ready for the new tax year This guide explains how to get ready for the 2…

UK Payroll – What’s new in Sage 50 Payroll v29

Category: Sage 50 Payroll (UK)

What’s new in Sage 50 Payroll v29 Updated name and desktop shortcut We’ve simplified th…

Sage 50 UK Payroll – Guide to Payroll Year End 2023/2024

Category: Sage 50 Payroll (UK)

Sage 50 UK Payroll – Guide to Payroll Year End 2023/2024 You can download the complete …

Gender Pay Gap Reporting

Category: Sage Payroll (Micropay)

Gender Pay Gap reporting On 13 July 2021, the Gender Pay Gap Information Act 202…

Processing/Create Gender Pay Gap Data File

Processing/Create Gender Pay Gap Data File For Salaried employees you must enter in num…

Pimbrook Cloud – User Guide

Introduction The Pimbrook Cloud provides an online cloud-based computer environment whi…

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