Error code AUSE003 – The download failed. Please check your Internet connection…

Written by Pimbrook Support on 5th December 2018.

When downloading or installing an automatic update you may receive the following error message:

Error Code = AUSE003

Detailed Error Description = The download failed. Please check your Internet connection or contact your system administrator.

This is due to a failure to establish a connection to the checking service host, or the update could not be found.

Check if you can view web pages, for example www.google.com If you can’t, please contact your local IT support.

Visit trust.sage.com, If there are issues with the service, please wait until these are resolved then retry the update.

If you’re using a proxy server, confirm that your proxy settings are in place.