• Payroll Year End Resources
    Everything you need to complete your Payroll Year End
  • IMPORTANT – Ensure you are using the correct PRSI rates
    Check PRSI rates in Sage Payroll
  • Payroll Year End Resources
  • IMPORTANT – Ensure you are using the correct PRSI rates

Error code AUSE001 – The Sage Update Service could not be contacted…

Written by Pimbrook Support on .

Error code AUSE001 – The Sage Update Service could not be contacted…

When downloading or installing an automatic update you may receive the following error message:

AUSE001 – The Sage Update Service could not be contacted. Please check your internet connection or contact your system administrator.

This is due to a failure to establish a connection to the checking service host.

Check your internet connection

Check if you can view web pages, for example www.google.com If you can’t, please contact your local IT support.

Check the Auto Update Service is available

Visit trust.sage.com, If there are issues with the service, please wait until these are resolved then retry the update.

Using a proxy server?

If you’re using a proxy server, confirm that your proxy settings are in place.

Check your time and date settings

If you’re on a network, check the date and time on your computer matches the date and time on the server computer. This is the network server or domain controller, not necessarily the computer that holds the Sage data. For help with this, please contact your local IT support.