KB Category: Error (Tas)

Error 30, 41, 339 or 1801 when emailing or creating PDF documents

This issue occurs if you’ve recently upgraded your operating system to Windows 10, or have ran a Windows 7 or 10 update

Solution

To resolve this issue, you must remove the existing Amyuni PDF driver from your computer then run a repair install of TASBooks.

1. On the Windows’ desktop, right-click Start, then click Control Panel.
2. Click Devices and Printers.
3. Right click TASPDF Printer, then click Remove Device, then click Yes.
4. Click on an existing printer, then click Print Server Properties from the menu bar.
5. Click the Drivers tab.
6. In the Installed printer drivers section, click on an Amyuni driver, then click Remove.
7. Select Remove driver and driver package, then click OK, then click Yes.
8. Repeat step 6 and 7 for each Amyuni driver that appears on the listing, then click Close.
9. Download the latest version of TASBooks.
10. Browse to and right-click the downloaded TASBooks installation file, then click Run as Administrator.
11. Uninstall and re-install the program
12. Once the installation has completed successfully, open TASBooks and try to email or create a PDF document again.

Error –  ‘Unable to find file – TSBMAIN.EXE

When you open TASBooks you may receive the following message:

‘Unable to find the file: C:\Program Files (x86)\TAS\TASBooks\TSBMAIN.EXE’

Solution:

This is due to your anti-virus software blocking this file.

Contact your anti-virus provider or IT support to exclude this file from being blocked.