Pimbrook Software have always sold Sage Software Solutions and general Accounting Solutions, never software alone. We strongly believe that the journey is as important as the destination and that the process may change along the way. Our whole team, be it Sales, Technical Support or Accounts all interact together with each client to ensure the solution is delivered as promised.
Our client engagement process
Discovery
Understanding the issues and areas of concern from everyone involved in the process.
Needs Analysis
Assessment of client needs and confirmation of product requirements by all.
Personnel Allocation
Assigning the right people with the right skills to the project and with process plans built with the input of all relevant people.
Project Planning
Comprehensive project planning procedure outlining all core activities and timelines.
Risk Assessment
Full risk assessment and contingency planning document signed by all key team members.
Review
Constant updates with regular review sessions to ensure process/project is on track.
Budget Management
Constant budget management ensuring client is confident of unplanned overspend.
