Uploading data window scrolling in continuous loop with message, “Processing, please wait…”
This can happen whether you have Sage Drive set up or not
*Please only follow this step if you’re not using Sage Drive*
You must follow the steps below on the computer where your data is held. If you’re using a networked version of Sage Accounts, all other users must log out of the data.
1>Press the Windows Key + R on your keyboard > enter Services.msc > OK. OR through Control panel> Administrative Tools>services
2> Scroll down find and stop the following services: Right-click the required service > Stop.
- Sage 50 Accounts Control v23
- Sage 50 Accounts Service v23
3> Press the Windows Key + R > browse to:
- 32 bit operating system: C:\Program Files\Sage\AccountsServiceV23
- 64 bit operating system: C:\Program Files (x86)\Sage\AccountsServiceV23
4> for each of the following files, right-click the file > Delete > Yes.
- sqlite3
- sqlite3-Shm
- sqlite3-wal
5> Close the browser window and start the following services:
To start a service press the Windows Key + R on your keyboard > enter Services.msc > OK > right-click the required service > Start.
- Sage 50 Accounts Control v23
- Sage 50 Accounts Service v23
Summary
If NOT Using Sage drive
- Stop the services on the server
- Delete the sqlite3 files
- Restart service
