Tag: accounting software

Bank Feeds in Sage 50

In this video, Stephanie Davies, Managing Director, Pimbrook Software, takes a look at a key feature in Sage 50 that can help Sage 50 users be even more efficient; bank feeds. The bank feeds option in Sage 50 is a fast and secure way to link your desired bank accounts with Sage 50 in just a few clicks.

If you would like to discuss or if you have any queries at all, please visit our contact page.

Musings on Management – Promises, Promises

 

Mahatma Gandhi said… “Never make a promise in haste”. After watching the recent election and being offered the sun, moon and stars by the various parties, I started to think about how many of us make promises at a particular point in time but then don’t or can’t deliver on them.

There can be many reasons for this (and in fairness not all bad) – from a noble but overly ambitious desire to do some good, to a careless throw away remark that fits the current situation, or, worse, as a blatant attempt to deceive. But for the people that these promises effect, when they are not delivered, it is, frustrating and disruptive (perhaps critically so).

Elections across the globe highlight this phenomenon as they are probably the most obvious example of promises made but, often, not delivered.

This is not unique to any particular political organisation or individual as the electoral system seems to be based on making promises to people to attract their vote and then worrying about how this can be delivered later. 

In electing a government, these issues can be huge. Think about health, education, climate, social responsibility. These are not issues that should be taken lightly. 

But are we, as a society, playing with fire here, in what we promise and what we expect, particularly when it comes to critical issues?

As a business you certainly are. The two key elements at play here are judgement and trust.

In business, and indeed in our personal life, promising can follow a similar trend to politics. Under a weight of expectation from others we can be tempted to make promises that we later struggle to deliver, often for very valid reasons.

Here in Pimbrook, we experience this process first hand. We provide software, but we also provide customer service, a service in which we strive to deliver excellence. However, this very effort to provide the best can sometimes cause challenges (e.g. a software fix within a specific timeframe). In some cases, this promise is made under the stress of trying to meet a customer’s expectation that may just be unachievable, while the better approach would be to explain that it may not be possible and work on an alternative. 

This is where judgement is crucial. 

You need to know the capacity you have to deliver and have an understanding of the customer’s needs, so that any promise made is kept and delivered while meeting the customer’s operational requirement. The ability to get this right, builds trust.

However, this is a two-way street. There is also an onus on the recipient of the promise to have reasonable expectations around it. If this is not the case, then both parties should work to set realistic expectations, agree what is being promised and then follow through on that delivery. 

For us at Pimbrook, it is a constant learning process to understand and judge our capacity to deliver and optimise our contribution to our customers and partners. It is a process that demands two things: consideration in planning, and confidence in delivery.

Sounds easy? If it was, we would all get it right all of the time: our elected representatives, our companies, you and me. But it is not always easy in this life, so Mahatma Gandhi’s simple wisdom (“Never make a promise in haste”) may just fit the bill to help us make better and more fruitful promises.

About Us

Pimbrook Software is the go to company when it comes to solving the most demanding accounting and payroll challenges of our clients. We are the acknowledged industry leaders in the area of Sage Accounting & Payroll Software being named ‘Sage Partner of the Year 2018’ and ‘Sage 50 Irish Business Partner of the Year’ for five consecutive years.  

We have staked our reputation for excellence on the level of support we provide across our entire product portfolio. Sage 50 Support is something we’re particularly proud of, and we take enormous pride in the positive feedback we receive from clients who have called on us for support or training.

As an SME ourselves, we have a particular understanding of the needs of our fellow SME’s. This is why we insist on such high standards when it comes to rapid turnaround and the strictest adherence to both timelines and budgets.

We have invested heavily in our staff in recent years, and we believe that this has paid rich dividends in the levels of professionalism and sheer value for money that we can offer our clients.

If you’d like to know more, why not contact us today for an absolutely no-obligation chat? It will cost you absolutely nothing – but could make a massive difference to your business!

October Income Tax Returns

In this video Guardian Management Accounting discuss the Tax Return process for Sole Traders and Limited Companies, including:

  • The deadlines for filing by paper and electronically
  • Items on which you can claim tax relief
  • Contact information if you require assistance filing the relevant documents

If you would like to discuss or if you have any queries at all, please visit our contact page.

Auto-Enrolment Pension Scheme

Life Goals Financial Services look at the outline of the government’s proposed Auto-Enrolment Pension Scheme, published in August 2018.

  • Who will be included in the AE scheme
  • How the scheme will work
  • Interaction with existing private pension arrangements and more

If you would like to discuss or if you have any queries at all, please visit our contact page.

Hooper Dolan Case Study

Hooper Dolan Video Case Study

Here’s what Hooper Dolan had to say about working with Pimbrook Software.
For more information on Pimbrook Software, sage 50 and our other excellent accounting solutions please feel free to get in touch with us. Pimbrook Software are Ireland’s overall Sage Partner of the Year 2018.

Cliff House Hotel Case Study

Cliff House Hotel Video Case Study

Here’s what one of our happy clients had to say about working with Pimbrook Software.
For more information on Pimbrook Software, sage 50 and our other excellent accounting solutions please feel free to get in touch with us. Pimbrook Software are Ireland’s overall Sage Partner of the Year 2018.

Musings on Management – Calculating the real impact of your business

Ever wondered how many different types of businesses your product or service supports? Our Operations Director, Tom Shields, got a pleasant surprise when he did some research into our own Pimbrook customer base.

I’m not entirely sure why I recently became preoccupied with the notion of how many different types of business we support, and the indirect impact we have on countless different facets of Irish life.

Maybe I’ve become more contemplative since celebrating a milestone birthday recently (I’ll give you a clue, it had a zero and a five in it!). Or maybe it’s to do with the fact that during a discussion on a customer issue with some of our support team here in Pimbrook, I happened to ask what line of business the customer was in. “Coffin makers” came the surprising reply. 

This is certainly not a common industry, so when it popped up like this it gave me cause for reflection. I did some quick research on the countless different industries that we service – and came up with a surprising and very pleasing conclusion!

The fact of the matter is that we deal with businesses that have an equally important role to play in the life of the communities that we serve. We’re there at birth, for example, in the form of maternity hospitals that we count among our customers.

And when those bonnie babies grow up a little, we’re there again as part of their early childhood by servicing countless creches right throughout the country.

When they graduate into formal State education, we’re on hand once more by providing software support to many of the nation’s primary and secondary schools. And when it comes to third level education, we count a host of colleges and universities among our customer base.

Once these young people move into the workforce, it’s almost inevitable that they’ll come across Pimbrook at some stage in their professional lives, as we have over 1,500 customers spread across a wide range of industry sectors and company sizes.

Moving on thirty or forty years, these young workers come to the retirement phase of their lives, and we’re still part of their world as we support numerous pension providers within the financial services sector.

And as old age eventually starts to take its inevitable toll, we’re there still as we have a significant number of nursing homes on our client list. And when the time eventually comes to shuffle off this mortal coil, our friends the coffin makers are there to complete the great circle of life.

This thought pleased me enormously, and it was genuinely gratifying to see in such a clear fashion how our endeavours are not just confined to the profit motive, but that we play an important role in the entire lifecycle of the nation.

We’re also on hand when people hit various medical challenges through our relationship with hospitals and medical practitioners of various hues. And to promote positive health and vitality, we also have clients in the sport and leisure industries, as well as hundreds of diverse clubs and societies that contribute so much to the enjoyment of our broader community.

And depending on your religious beliefs, it can even be argued that we are also linked to the afterlife via the churches, convents and religious orders that we service.

I fully understand, of course, that anyone running an organisation needs to ensure it remains viable – and this requires careful consideration of revenue, costs and ultimately profit. However, it was deeply heartening to think that there are companies out there who are not just about the balance sheet, but add significantly to many aspects of everyday life. 

It might be an interesting exercise for you to see how many aspects of Irish life your own business affects. I hope you’ll be as pleasantly surprised as I was. I also hope that all our fantastic customers continue to contribute so richly to their communities – though hopefully I won’t be calling on all of them just yet (with all due respect to our coffin-making friends!).

About Us

Pimbrook Software is the go to company when it comes to solving the most demanding accounting and payroll challenges of our clients. We are the acknowledged industry leaders in the area of Sage Accounting & Payroll Software being named ‘Sage Partner of the Year 2018’ and ‘Sage 50 Irish Business Partner of the Year’ for four consecutive years.  

We have staked our reputation for excellence on the level of support we provide across our entire product portfolio. Sage 50 Support is something we’re particularly proud of, and we take enormous pride in the positive feedback we receive from clients who have called on us for support or training.

As an SME ourselves, we have a particular understanding of the needs of our fellow SME’s. This is why we insist on such high standards when it comes to rapid turnaround and the strictest adherence to both timelines and budgets.

We have invested heavily in our staff in recent years, and we believe that this has paid rich dividends in the levels of professionalism and sheer value for money that we can offer our clients.

If you’d like to know more, why not contact us today for an absolutely no-obligation chat? It will cost you absolutely nothing – but could make a massive difference to your business!

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