Author: Tom Shields

Following on from the required Microsoft updates that were applied to the Pimbrook Cloud last weekend (4th and 5th of November), there is some further essential maintenance work that needs to be done which will require rebooting the environment. To minimise disruption to users, this work will again be carried out over the weekend – this Saturday the 11th and Sunday the 12th of November at about 1pm.

Please ensure you save any work you are doing if you are working on this platform during this period.

Sage have released a new version of Sage Payroll, version 26.2.

This includes the following features:

• Enhanced password security.
• New “Expenses” payment type.
• Changes to CWPS rates.
• One4all voucher limits.

See our Knowledgebase Article – What’s new in V26.2 Sage Payroll (Micropay) – Pimbrook Software for more details.

The latest release of our enhanced Sage 50 enquiry tool – AccountsMate is now available.

New features include:

1. New transaction line enquiries.
2. Cost at time of sale.
3. New fields in Supplier and Customer transaction enquires.
4. Use of custom field labels.
5. Support for latest versions of Sage 50 (up to v29).
6. Test company connections.
7. Performance improvements and fixes.

See our Knowledge Base article -> AccountsMate Release – September 2023 for more details.

AccountsMate is free to all our clients that have a valid Sage 50 support contract with us.

For more information on AccountsMate see AccountsMate For Sage 50 Overview or contact us at support@pimbrook.ie.

Pimbrook will be operating an emergency service only from 1pm on Friday the 18th of August 2023

Due to required staff training we will be providing an emergency support service only from 1pm on Friday the 18^th of August.

You can contact the office as normal but you may experience a slower than normal response as there will be limited staff available.

We apologise for any inconvenience but this training is necessary to keep our staff up to date with the latest updates required to support all our clients.

Update 18/07/2023 13:33 – Resolved

The issue has been resolved and our normal phone service is restored.

Original post 18/07/2023 11:31

We are having technical problems with our telephone lines today (Tuesday the 18th of July 2023). This is unfortunately outside of our control but our telephone service provider is working to restore normal service as soon as possible.

If you have been trying to call us and can not get through, please email us at the addresses below:

• info@pimbrook.ie for general issues
• support@pimbrook.ie for software support
• accounts@pimbrook.ie for accounting or billing enquiries

We apologise for any inconvenience this is causing.

Sage Payroll 26.1 is now available.

The following are the main new features in this release.

1. Customise the Set Periods Calendar.
2. Statutory Sick Pay (SSP) Enhancements.
3. Easier processing of One4All vouchers.
4. Construction Works Pension Scheme (CWPS) Legislation Changes.

Please see our article https://pimbrook.ie/knowledge-base/sage-payroll-micropay-26-1/ for more detail and instructions on how to install this release.

If you have any queries or require help with this please contact our support team at support@pimbrook.ie

The most recent release of our enhanced Sage 50 enquiry tool – AccountsMate is now available.

New features include:

1. Notes.
2. Additional Extra Fields.
3. Full compatibility with Sage 50 v29.
4. Performance improvements.

See our Knowledge Base article -> AccountsMate Release – April 2023 for more details.

AccountsMate is free to all our clients that have Sage 50 support.

For more information on AccountsMate see AccountsMate For Sage 50 Overview or contact us at support@pimbrook.ie.

Please note, Pimbrook will be closed for Easter on Good Friday the 7th of April and Easter Monday the 10th of April.

We would like to wish all our clients and partners a very happy Easter.