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  • Transition from TASBooks to Sage 50

Tag: Sage 50

E-Commerce

E-Commerce Tips for a Small Business

Written by Pimbrook Software on .

More and more businesses are moving online- E-Commerce. And there are more incentives to do so everyday.  Online shops present huge opportunities for new budding Irish Start-ups with bright business ideas, as well as for already existing off-line businesses in Ireland who want to reach new markets, both Nationally and Abroad, The increase in online retail in the consumer market will be followed very quickly by business to business.  And companies are making it easier. Sage themselves now no longer ship physical software product to us, we get all our Sage Accounting  (Sage 50c) and payroll (Micropay) software online, making delivery quicker and easier.

E-Commerce
Use the clickabliity of images to drive traffic to your website.

 

Top Tips for E-Commerce:

  • Hire a Professional.  Don’t even imagine that it’s easy or that you can google how to do it.  Buyers are increasingly more selective about buying online and are far more likely to purchase from a website that looks good and functions well. Prepare to spend at the start in order to save money and more importantly for a small business, time, in the long run.  In addition, freeing yourself from the initial design and set-up also allows you to focus on other important aspects of getting the online business off the ground. Setting up an E-Commerce business, even a few years ago was costly and time consuming as it was most likely going to be a bespoke product, not very suitable for small businesses in Ireland.  But now it is a more competitive field, with help available from the Local Enterprise Office through their online trading scheme.
  • Know your Customer, both Existing and Potential.  As we said, if you don’t currently have an online business you are reaching into a new market. Know their age, their gender, where they originate from, their hobbies, interests, what websites they like to visit, what their job is, their online buying habits and how many times a day they go online. This will make it so much easier to market to your customers.  And Yes, this seems like a lot, but a simple e-survey with a possible incentive, as in a prize, or voucher, can go a long way to sweetening the deal.
  • Be Social.  Reach them through the market you want to join, for example, if your business is Business to Consumer, Facebook is probably your medium of choice. If you are selling very visual products, try Instagram.  Have a look at our blog on Social Media to get you started.  If you intend to run an online anything you need to have an active presence on some or all of the main social media platforms. Sign up and secure your business name as soon as possible. Social media is a way to engage with your audience and share information with them on a constant basis.  Choose your platform wisely, I find the easiest way to do this is to look at the age demographic. I feel Social Media allows our brand and business to be creative and show personality, which for a customer, could be the difference between you and your competitor, and you want to drive them to your E-Commerce site as easily as possible.
  • Link your Systems. As far as possible the switch to E-Commerce should be easier and more cost effective in the long run, therefore it makes sense to link your Sales through your E-Commerce site directly to your accounts, Eliminating the need for double administration. We partner with Actinic, a one stop shop (excuse the pun) to get your E-Commerce platform off the ground. Talk to your designer and us about this at any stage, but make sure it is sooner than later, we can help.  Contact us on 1850-202502, or by email.

 

support contract , sage 200, sage 50, payroll, Micropay

What to look for in a Support Contract

Written by Pimbrook Software on .

Questions to Ask Yourself to Help Establish if Your Company Should be Taking a Pimbrook Support Contract:

  • Are Sage software problems impairing your business?
  • Are your accounts/ payroll employees spending too much time fixing problems and not attending to business?
  • Is testing of your software draining your resources?
  • Is report design taking-up too much of your time?
  • Are you having a problem keeping up with or ahead of your competitors because your staff are too busy resolving your internal admin issues?
  • Do you need to lower your expenses/ resource costs to help with your competitive edge? But are not sure how to go about it?
  • Do you feel like your users are unhappy with your current software support staff?
  • Is your company growing rapidly and you can’t manage to increase productivity with the speed of your current system?
  • You need to move your accounting or payroll software solutions to another software platform and the staff learning curve is going to take an unacceptable length of time?

Do not assume any support contract vendor can deliver everything and anytime. Instead ask them questions to assess their offerings, experience and demonstrated capabilities:

  • What type and level of support contracts does a vendor provide?

Pimbrook offers a variety of support levels and payment options to suit your company structure.

  • Does the provider cover all of your geographical region(s)?

With offices in Dublin, Waterford and the UK, Pimbrook is ideally suited to your geographical needs.  In addition our remote login applications make the world simply a village.

  • What experience do they have dealing with companies of your size and industry?

Don’t take our word on it…..

Customer Testimonials

  • How much flexibility does the provider offer in accommodating your specific needs?

At the start of your contract we will chat to you about the best way to accommodate any concerns you might have.

  • How many business customers does a service provider have and how satisfied are they?

We are the biggest provider of support to Sage Payroll and Sage 50 clients outside of Sage Ireland themselves.  While still keeping the small business ethos.

Acting like Goliath while being David, so to speak!

  • What industry recognition has the provider had for customer service?

We have consistently won awards for our support, and Customer Service, most recently

*Sage 50 Irish Business Partner of the Year* 2015 & 2016

Sage 50 business partner of the year

 

Sage 50 Irish Partner of the Year 2015
Sage 50 Irish Partner of the Year 2015
  • Does the provider offer service level agreements (SLAs) backed by financial guarantees?

We provide a clear outline so you are reassured of the service you will get from Pimbrook.

  • Will an individual handle the day-to-day details of your account?

Yes, you will be assigned an Account Manager.

  • How quickly can you expect to receive a return phone call from your day-to-day account manager?

Within 24 hours, usually sooner!

  • Is it possible to meet with your future account manager and other support staff before the relationship starts?

Of course, we love coming and seeing what you do in your business while we passionately talk about ours.

 

Contact us today for more information.

 

Support Contract Sage 50

How Award Winning Support can help YOUR business

Written by Pimbrook Software on .

 

Here at Pimbrook we believe in Customers for life!

Pimbrook staff will respond to you and your employees’ requests within an agreed timeframe, which can be as quick as a few minutes.

Types of Pimbrook Payroll or Sage 50 Support:

 Our Sage Support can be delivered through various mediums, including e-mail, telephone, applications and technicians.  The most common is the telephone.  But times have changed and we’ve moved with them.  Remote support is now the most useful tool in conjunction with the phone call. Letting us be right there beside you in your office instantaneously.

– Since now the two companies are the same, we have a range of different support contracts to suit different companies and different budgets.

You can choose the support contract that ensures you minimize downtime, your staff are productive and satisfied, and you are getting the most from your Sage Software

Advantages of Payroll or Sage 50 Support Contract

Immediate personal contact- leading to less down-time

Less time spent by staff trying to resolve technical issues themselves- taking them away from other tasks

Better return from your software investment/ maximum productivity of the solution

Advisory and consultative support which means  better use of your systems

Direct access to accredited & Knowledgeable Technical Experts

Increased employee/customer satisfaction- due to smoother business processes

Sage 50 Support
Regular Contact:

We don’t just leave you alone until you have a problem.  We will contact you as a valued customer throughout the year, advising you of training and updates,  and just to make sure your system is running the way it should

This pro active contact allows for pre-emptive corrective actions-

Results in decrease in system downtime

Providing better product quality, ensuring your staff are using the software to its optimum- thereby raising worker morale & productivity.

 

But don’t take our word for it.  Look at some of the testimonials from our long standing valued customers.

 

Contact us today to find out more.

 

 

 

 

Warehouse Software

Scalability : Can your warehouse software grow with your business?

Written by Pimbrook Software on .

Scalability.

The 21st century’s term for basic, frugal common sense. But, it actually means much more for expanding new businesses and established companies that need to adjust their costs according to the fluctuations in the global and national economic climate.

Scalable technology helps prevent costly wastes. Software applications designed to enhance productivity and reduce supply chain maintenance expense are an effective resource for many SMBs, but can present problems if the software isn’t designed to adapt to the business success it creates. And this can be particularly problematic for distribution or manufacturing companies that operate with high volumes of inventory with very slim margins.

Scalable Software 101

Scalable software typically refers to in-house business applications such as finances, inventory management, and CRM programmes that are able to adjust to expanding data amounts or an increased number of users. And this is extremely crucial for warehouse software.

Essentially what starts with a limited amount of space and usable resources adapts as your business grows, and changes as new demands become necessary for maintaining operations. For example, with scalable warehouse management software, your company can achieve the benefits of streamlined workflows through real-time information, but avoid paying for large amounts of database presence until you actually need it.

Static Dangers

In today’s mobile society, using static systems to perform business requirements costs your company time, money, and outreach potential. With a static software model, once you’ve achieved your short-term goals, the company must purchase brand new applications and repeat the training process.

Moreover, in today’s fluctuating business environment, just leaving well enough alone can spell disaster. If you’re not moving forward to meet growing demands your business can stagnate, suffer, and fail.

Scalable Designs

When considering warehouse software for your business there are a few things to keep in mind. Scalable designs should feature:

  • Flexible inclusion for inventory based businesses
  • Inventory management techniques that adapt to meet changing demands
  • Embedded development for your specific uses (such as touch screen kiosks, electronic counting, etc.)
  • Expansive abilities that include purchasing, shipping, customer, and vendor data

You can orchestrate profitable growth when your warehouse software features cross-platform solutions that incorporate the various aspects involved in your inventory intensive business. A scalable model that includes the critical elements of customer and procurement orders, inventory control techniques, and intuitive reporting and analysis capacity can save large amounts of capital expenditure and grow right along with your business needs.

Although there are limits to every type of hardware and software design, by integrating scalable warehouse software, you can ensure that you’ve purchased long-term solutions for your business.

Contact us today to see how our software can help you scale YOUR business.

Sage 50cloud

Sage 50c – Desktop with a Twist

Written by Pimbrook Software on .

 

https://youtu.be/vCCFfJjZ3Fs

Sage 50cloud Accounts (Sage50c) is the newest offering from technology leader Sage.  Giving you the freedom of desktop software alongside the freedom of smart, innovative and secure cloud/ mobile access.

Continue reading

Sage50C Sage

Where’s YOUR office?

Written by Pimbrook Software on .

As owners of any business you are “on” 24/7, 365 days a year.  Therefore if you do need to get away the office needs to come with you. Before that meant a VPN (nothing to do with underwear) or something equally as complicated and sinister.

#Sage have now brought their core product into your future with this ground breaking release.  Your office. Anywhere.

Call us / tweet us/ snap us for more info.  Our office, like yours, is always open.

 

Change is good

Written by Pimbrook Software on .

Sometimes we fear change, Better the devil you know and all that. But sometimes change can be a good thing.
Be it changing an eating habit, taking up a sport or learning an instrument.

And I think change is better in stages.  For example I’d like to run a marathon, but can’t start out running 10 miles without ever having run before, or, for that matter, without the right shoes!

And it’s the same in business.  To be fair it’s nearly harder.  As most of the time it’s hard earned cash that you have to part with to make change, not just changing from full fat to low fat milk.

So that’s where we come in.  Pims specialise in making both the decision easier and the journey less arduous.  Let us put on the running shoes for you.  We’ve run a lot of these marathons in our time.

Call us today for details on our December offers for ALL our Sage Accounting and Payroll software. And sure come for a run on Tramore strand if you want.